FAQ (2024)

1. What are the benefits of NPS?

The benefits of NPS are

  1. It is voluntary - A Subscriber can contribute at any point of time in a Financial Year and also change the amount he wants to set aside and save every year.
  2. It is simple - Subscriber is required to open an account with any one of the POPs (Point of Presence) or through eNPS (https://enps.nsdl.com/eNPS/).
  3. It is flexible - Subscribers can choose their own investment options and pension fund and see their money grow.
  4. It is portable - Subscribers can operate their account from anywhere, even if they change the city and/or employment.
  5. It is regulated - NPS is regulated by PFRDA, with transparent investment norms and regular monitoring and performance review of fund managers by NPS Trust.

2. Who will invest my money in NPS?

Pension Funds are responsible for investing contributions, accumulating them and managing pension corpus through various schemes under National Pension System in accordance with the provisions of the PFRDA Act.

3. What are the investment choices available in NPS?

NPS offers you two approaches to invest in your account:

  1. Active choice
  2. Auto choice

In Active choice, Subscriber selects the allocation percentage in assets classes,however, in Auto choice, funds are automatically allocated amongst asset classes in a pre-defined matrix, based on the age of the subscriber. After selection of pension fund manager, Subscriber also has to exercise the choice of investment.

4. What is Active / Auto choice in NPS?

Active choice:
Unlike traditional investment products, NPS offers you with the flexibility to design your own portfolio. Depending on your risk appetite, you can design your portfolio by allocating Funds amongst available four asset classes. This is called Active Choice. Following are the four asset classes are available under Active choice:

  1. Equity or E
  2. Corporate Debt or C
  3. Government Securities or G
  4. Alternative Investment Funds or AIF

Auto Choice:
At times designing your portfolio can be a little delicate and time consuming. NPS gives you the flexibility to opt for a dynamic and automatic allocation of your portfolio in case you do not want to exercise an Active choice. This option is called the Auto choice.

In Auto choice, your money will be invested in asset classes - E, C and G - in defined proportions based on your age. As individual’s age increases, exposure to Equity and Corporate Debt is gradually reduced and that in Government Securities is increased. Depending upon the risk appetite of subscriber, there are three different options available within Auto Choice-Aggressive, Moderate and Conservative.

  1. Aggressive (LC-75) – Maximum Equity exposure is 75% up to the age of 35
  2. Moderate (LC-50) - Maximum Equity exposure is 50% up to the age of 35
  3. Conservative (LC - 25) – Maximum Equity exposure is 25% up to the age of 35

5. Where (in which asset classes) my money will get invested in NPS?

Following are the assets classes are available for investment under NPS:

  1. Equity or E- A 'high return-high risk' fund that invests predominantly in equity market instruments
  2. Corporate Debt or C - A 'medium return-medium risk' fund that invests predominantly in fixed income bearing instruments
  3. Government Securities or G - A 'low return-low risk' fund that invests purely in Government Securities
  4. Alternative Investment Funds or A –In this asset class, investments are being made in instruments like CMBS, MBS, REITS, AIFs, Invlts etc.

If you are a conservative investor, you can choose to invest your entire pension wealth in C or G asset class. However, if you want to have exposure to equity, you can allocate maximum 50% of your money to asset class 'E' or up to 5% in Alternative Investment Funds.

6. What is meant by Scheme preference change?

Scheme preference change is the option given to the Non-Government subscriber to design / redesign their own portfolio. It comprises change of Pension Fund Manager (PFMs), switching between Active choice and Auto choice and in case of Active choice to decide percentage of allocation in different asset classes.

A subscriber of Non-Government sector can change their Scheme Preference through their associated POP-SP. It can also be done online through their log-in credentials of CRA.

In NPS, there are multiple PFMs, Investment Options (Auto or Active) and four Asset Classes – Equity, Debt, Government Securities and Alternate Investment Funds. Subscriber has been given the flexibility to choose any one out of available Pension Fund Managers (PFMs) and investment options separately for Tier I and Tier II account.

7. How do I select the PFM?

Selection of Pension Fund Manager is mandatory while filling up the registration form. All the PFMs under NPS are registered and regulated by PFRDA. They are mandated to invest Subscriber's contribution as per prescribed guidelines and regulations by PFRDA.

You can find the performance of respective PFMs on NPS Trust website at http://www.npstrust.org.in/return-of-nps-scheme. Returns of different schemes under NPS may help you while selecting the PFM. In NPS, you are allowed to change PFM once in a financial year.

8. What is Tier II account?

NPS provides you two types of accounts: Tier I and Tier II. Tier I is mandatory retirement account, whereas Tier II is a voluntary saving Account associated with your PRAN. Tier II offers greater flexibility in terms of withdrawal, unlike Tier I account, you can withdraw from your Tier II account at any point of time.

9. What are the benefits of Tier II account?

Below are few significant benefits of Tier II NPS Account:

  1. No additional annual maintenance Charge
  2. Saving for your day to day need (withdrawal at any point of time)
  3. Transfer fund to pension account ( Tier I) any time
  4. No minimum balance required
  5. No levy of exit load
  6. Separate Nomination facility available
  7. Option to select different Investment pattern from Tier I

10. Who can open a Tier II Account?

Subscriber who has an active Tier I account can activate a Tier II account

  1. It is open for any resident Indian, NRI can’t activate Tier II account.
  2. It can also be opened along with Tier I account.
  3. All Government Subscribers who are mandatorily covered under NPS and have active Tier I account, can activate Tier II account.

11. How are the returns calculated in Tier I and Tier II account? Is there an assured return / div / bonus?

The contribution remitted in Subscriber's account is passed on to the PFMs as selected by the Subscriber at the time of registration (or changed subsequently). The PFMs invest the money and declare Net Asset Value (NAV) at the end of each business day. Accordingly, based on the NAV, units are credited in the Subscriber's account. The present value of the investment is arrived at by multiplying the units held with the NAV.

The return under NPS is market driven. Hence, there is no guaranteed/defined amount of return. The returns generated through investments are accumulated for the pension corpus and is not distributed by way of dividend or bonus.

12. What is Net Asset Value (NAV)?

Net Asset Value is also known as NAV. This is the price of one unit of a fund. NAV is calculated at the end of every working day. It is calculated by adding up the value of all the securities and cash in the fund's portfolio (its assets), subtracting the fund's liabilities, and dividing that number by the number of units that the fund has issued.

The NAV increases (or decreases) when the value of the fund's holdings increase (or decrease). NAV of schemes of different PFMs may differ. Even the different schemes under the same PFM will have different NAV.

13. Do I need to re-open NPS account when I change my Job or location?

No, there is no need to re-open NPS account when you change your Job or location. Portability is one of the key features of NPS, it can be operated from anywhere in the country irrespective of individual employment and location/geography.This implies that you can shift your PRAN from one sector to another, e.g. Central Government to Corporate sector, State Government to Central Government etc. and vice versa.Further, if you are relocated because of any reason, you can also change POP-SP within the same POP or you can change to POP of your choice available to the location.

You can find the list of POP/POP-SP of your location from the "Important Links" available on this website.

FAQ (2024)

FAQs

How long should FAQ answers be? ›

How long should my FAQ answers be? As short as possible while still answering the question. If you find your response drags on, you can always split one set into multiple sections. Alternatively, you can end your short answer with a link to another page with full-length legalese.

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How To Handle FAQs Effectively
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How effective are FAQ pages? ›

FAQ pages streamline communication. They do this by facilitating quicker and more efficient interactions with your customers. With an FAQ page, customers no longer need to contact customer service for quick answers. This means you can allocate your extra time to more critical tasks.

Do FAQs have to be questions? ›

Your FAQ information doesn't necessarily have to appear in the traditional question-and-answer format. That format is useful when customers look up their problems on a page, but your goal is to address the problem before the customer ever experiences it.

Why is FAQ important? ›

An FAQ page can help users navigate your site.

Visitors will primarily use your site menus to navigate through your site, but an FAQ page can also serve as a way to point them where they need to go—whether that's a product page, a whitepaper, or a blog post they might not have found otherwise.

What does FAQ stand for? ›

/fæk/ ​used in writing to mean ' frequently asked questions. ' (a list of questions and answers about a particular subject, especially one giving basic information for users of a website)

Does FAQ mean facts and questions? ›

abbreviation for frequently asked question: a question in a list of questions and answers intended to help people understand a particular subject: If you have any problems, consult the FAQs on our website.

How to start a FAQ? ›

Your FAQ needs direct, straightforward, easy answers related to your brand. Avoid jargon. Edit ruthlessly and break down all lengthy words into simple, small, and brief answers. Keep your paragraphs shorter.

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MS Word Frequently Asked Questions Template Application Scope. The free MS Word Frequently Asked Questions template is designed to assist you in creating a comprehensive guide of frequently asked questions (FAQ) for your product or service.

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