Connect your Gmail account to Wix Inbox so that any emails you send through your Wix account (e.g. contact form responses, communication about store orders, etc.) will come from your personal email address. You'll also be able to see your sent emails in your Gmail account.
Important: When you connect your Gmail account to Wix Inbox, the connection only goes one way. You can see all Wix Inbox notifications in your personal Gmail account. However, any personal emails sent to or from your Gmail do not show up in Wix Inbox.
Currently, it is not possible to connect an email provider other thanGmailto your Wix Inbox. Vote for the ability to connect other providers in this feature request.
In this article, learn more about:
Connecting your Gmail account to Wix Inbox
- Go to Inboxin your site's dashboard.
- Click Settings at the top right.
- Click Email.
- Click Use Gmail Address in the Send emails from your Gmail address section.
- Click Continue with Google.
- Select the Google account you'd like to connect and click Allow.
Tip: Purchase a Google Workspace business email to send emails from a custom domain (e.g. info@mydomain.com).
FAQs
Here are some common questions about connecting your Gmail account:
If I connect my Gmail account, will my personal emails show up in my Wix Inbox?
When you connect your Gmail account to Wix Inbox, the connection only goes one way. You can see all Wix Inbox notifications in your personal Gmail account. However, any personal emails sent to or from your Gmail do not show up in Wix Inbox.
Why do I see a "Your Gmail account is not connected" banner at the top of my Wix Inbox?
If you see a Your Gmail account is not connected banner at the top of your inbox, your Gmail account and your Wix Inbox are no longer linked. In this case, you need to reconnect them. Click Reconnect Gmail and follow the instructions above from step 4.
I've reconnected my Gmail account through my Wix Inbox Settings - why is the connection still not working?
Check that Wix is listed as a third-party app with account access within your Google account settings.
Why do I see automated Gmail emails in my Wix Inbox?
If you see automated Gmail emails in your Wix Inbox (such as "out of office" emails from the Gmail address you've connected), check your Gmail automatic email settings.
How do I disconnect my Gmail account?
Want to manage all customer messages in your Wix Inbox? You can also connect channels such as Facebook, Instagram and WhatsApp to your Wix Inbox.
