If you are unable to sign in to your Wix account because you have forgotten your password, you can have a reset link sent to your email address. From there, you can create a new password to sign in to your Wix account.
To have a password reset link sent to your email:
- Go to the Wix Log In page.
- Enter your email address and click Continue with Email.
Note: If you're not sure which email address you used, try our email locator. - Click the Forgot Password?.
- Select Forgot my password and click Next.
- Enter your email address and click Send.
- Check your email and follow the instructions to create your new password.
If your email address exists in our system, you'll receive an email with the link to reset your password. Be sure to check your spam or junk folders.
If you don't receive the email, make sure that you entered your email address correctly in the steps above.
Troubleshooting password reset issues
Clear your browser’s cache and try again
Note: If you see a security warning pop-up, click Load Anyway.
Check that cookies aren’t blocked in your browser
A cookie is a small file stored in your browser which helps a website recognize you. If you have chosen to block cookies in your browser, you will not be able to sign in to Wix. Go to your browser settings and make sure that you have not chosen to block cookies.
Recover your account
If you still can't sign in, you can try recovering your account. If you previously added a recovery phone number to your account, you can use it to access your account. If you haven't added a recovery phone number, you can fill out the Wix Account Recovery form. Learn more about recovering your account.
